Return and Exchange Policy

At Ajwa Fabrics, we want you to be completely satisfied with your purchase. If you need to return or exchange an item, you can do so within 14 days of receipt. To be eligible, products must be unused, unstitched, and in their original packaging with tags attached. To initiate a return, please contact our customer service at 0325-5533319, providing your order number and reason for the return. Once approved, you will receive instructions on how to proceed. Please note that a deduction of PKR 2,000 will be made from your refund to cover courier charges. For exchanges, simply follow the return process and place a new order for the desired item. Refunds will be processed to the original payment method within 7-10 business days after we receive the returned items. Shipping costs are non-refundable. If you receive a damaged or defective item, contact us within 48 hours of delivery for a replacement or refund. For any questions or assistance, feel free to reach out to us at 0325-5533319. Thank you for choosing Ajwa Fabrics!