Privacy Policy – Ajwa Fabrics Lahore
At Ajwa Fabrics, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your information when you shop with us online or in-store. By using our website or services, you agree to the terms described below.
1. Information We Collect
We collect the following types of information to provide a smooth shopping experience:
a) Personal Information
- Name
- Phone number
- Email address
- Delivery address
- Payment details (NOT stored on our servers)
b) Non-Personal Information
- Browser type
- Device information
- Pages visited
- Cookies and tracking data
- IP address
2. How We Use Your Information
We use your data to:
- Process and confirm your orders
- Deliver products to your address
- Send order updates or customer support messages
- Improve website performance and user experience
- Offer promotions, discounts, and new collection updates (optional)
- Prevent fraud and unauthorized transactions
We do not sell, trade, or misuse your personal information in any way.
3. Sharing Your Information
Your data may only be shared with trusted third parties for operational purposes such as:
- Courier companies (for delivery)
- Payment processors (for secure transactions)
- Technical service providers (website hosting or analytics)
All third parties follow strict confidentiality guidelines.
Ajwa Fabrics never shares your personal information for marketing, advertising, or resale.
4. Payment & Security
We ensure a safe and secure shopping experience by:
- Using encrypted payment gateways
- Not storing full credit/debit card details
- Monitoring suspicious/fraudulent activities
- Using secure servers and modern security protocols
5. Cookies Policy
We use cookies to:
- Improve website speed and user experience
- Remember your preferences
- Analyze shopping behavior
- Provide personalized product recommendations
You can disable cookies anytime from your browser settings.
6. Your Data Rights
Customers have the right to:
- Request access to their stored information
- Ask us to update or correct personal data
- Request deletion of their data (if legally allowed)
- Opt-out of promotional messages anytime
To make any request, contact our support team through WhatsApp or email.
7. Third-Party Links
Our website may contain links to external brands or social media pages.
Ajwa Fabrics is not responsible for the privacy practices of these websites.
8. Children’s Privacy
We do not knowingly collect information from children under the age of 13.
If you believe a child has provided us their information, please contact us to remove it.
9. Updates to Privacy Policy
Ajwa Fabrics may update or modify this Privacy Policy occasionally.
Any changes will be posted on this page with an updated “Last Updated” date.
