Terms of Service – Ajwa Fabrics Lahore

Welcome to Ajwa Fabrics. By accessing or using our website (ajwafabrics.com) or purchasing from us in-store or online, you agree to follow the terms and conditions listed below. These terms apply to all visitors, customers, and users of our services.

1. Acceptance of Terms

By using our website or placing an order, you confirm that you:

Are at least 18 years old
Agree to our Terms of Service
Agree to our Refund Policy and Privacy Policy

If you do not agree with any part of these terms, please do not use our website.

2. Product Information & Pricing

We aim to provide accurate product details, however:

Colors may vary slightly due to lighting or device screens
Measurements or minor variations may occur
Prices are subject to change without prior notice

Ajwa Fabrics reserves the right to modify, update, or discontinue products anytime.

3. Orders & Availability

Placing an order does not guarantee availability.
We may cancel or refuse any order if:

The product is out of stock
Payment is incomplete
Information provided is incorrect
Fraudulent activity is suspected

Customers will be notified in such cases.

4. Payment Terms

We accept various payment methods depending on region:

Cash on Delivery (COD)
Bank Transfer
Easypaisa/JazzCash
Credit/Debit Cards (via secure gateways)

Ajwa Fabrics does not store complete banking or card details.

5. Shipping & Delivery

Delivery times vary based on location and courier service.
Delays due to weather, holidays, or courier issues are beyond our control.
Customers must provide accurate address and contact details.
Shipping charges (if any) will be displayed at checkout.

6. Return, Refund & Exchange Policy

By purchasing from Ajwa Fabrics, you agree to our official Refund & Exchange Policy, which includes:

No cash refunds
7-day exchange (conditions apply)
Non-returnable items such as bridal wear, custom stitching, and sale items
Store credit where applicable

Please refer to our Refund Policy page for full details.

7. Use of Website

You agree not to:

Use our website for unlawful or fraudulent activities
Copy our images, content, or product descriptions without permission
Attempt to disrupt or hack the website’s functionality
Use automated tools or bots to access our site

Violation may result in restriction or legal action.

8. Intellectual Property Rights

All content on Ajwa Fabrics’ website—including images, logos, product designs, text, and graphics—is the exclusive property of Ajwa Fabrics.

You may not:

Copy
Reproduce
Sell
Distribute
Modify

any part of our content without written permission.

9. Discount & Promotions Policy

All discount offers, deals, and sales:

Are valid for a limited time
Cannot be combined unless mentioned
Do not apply to customized orders or bridal dresses (unless specified)
May be changed without prior notice

10. Third-Party Services

Our website may include links to:

Courier tracking pages
Payment gateways
Social media platforms
Brand partner websites

We are not responsible for the content, privacy, or security practices of these third-party sites.

11. Limitation of Liability

Ajwa Fabrics is not liable for:

Delays in delivery caused by couriers
Losses caused by inaccurate customer information
System outages, technical issues, or cyber-attacks
Minor color or size variations
Unauthorized use of your account

You use our services at your own risk.

12. Account Responsibility (for registered users)

If you create an account:

Keep your login details private
You are responsible for all activities under your account
Notify us immediately if you suspect misuse

13. Changes to Terms

Ajwa Fabrics may update these Terms of Service at any time.
Continued use of the website means you accept the updated terms.